Coal: Contacts| Name/E-mail | Title/Responsibility | Phone | Location |
| Henry Rupert | Coal moving to ports for export by vessel or to US domestic utilities receiving coal by seaborne barges. Coal moving to utilities in Virginia, Kentucky, Tennessee, Ohio, Illinois, Michigan, Pennsylvania, New York, New Jersey, Maryland and New England. | 904-359-1052 | Jacksonville, FL |
| Hudson Buzbee | Coal reservation system questions | 904-359-2393 | Jacksonville, FL |
| Charlie Davis | Coal reservation system questions | 904-381-4138 | Jacksonville, FL |
| Russ Epting | Coal moving to export terminals (not including the Great Lakes) | 904-359-2426 | Jacksonville, FL |
| Mike Sullivan | Coal moving to utilities in North Carolina, South Carolina, Florida, Georgia, Alabama and Mississippi | 904 359-1684 | Jacksonville, FL |
| Craig Blinke | CSX coal piers (Baltimore, Toledo, Maysville) | 410-355-6302 | Baltimore, MD |
| Jack Burgess | Coal origin sales coordination and secondary contact for coal pier facilities | 904-366-5493 | Jacksonville, FL |
| Steven Crum | New loadouts or mine track changes, scale projects for coal origins in east Kentucky and Alabama | 1-800-852-4923 | Lexington, KY |
| Jeff Heath | New loadouts or mine track changes, scale projects for coal origins in Kentucky and Illinois Basin | 1-800-852-4923 | Lexington, KY |
| Guy Martin | New loadouts or mine track changes, scale projects for coal origins in West Virginia and Pennsylvania | 1-800-852-4923 | Lexington, KY |
| Larry Stark | Coal moving to domestic industrial plants. | 904-359-1862 | Jacksonville, FL |
| Glen Davis | Coal moving to the Great Lakes | 904-359-3324 | Jacksonville, FL |
| Louis Muldrow | Secondary contact for North American metallurgical coal, iron ore, met coke, industrial, river and lake coal | 904-359-1878 | Jacksonville, FL |
| Patti Foy | North American metallurgical coal, met coke and iron ore | 904-359-1772 | Jacksonville, FL |
| Sara Bowen | Coal moving to river terminals | 904-359-2408 | Jacksonville, FL |
| Marshall Bowen | Electric utility customers in Virginia, Maryland, and parts of the Northeast. | 904-359-3202 | Jacksonville, FL |
| Pat Murphy | Electric utility customers in Tennessee, the Illinois Basin, and the Northeast. | 904-359-1895 | Jacksonville, FL |
| Scott Walters | Electric utility customers in Michigan, Ohio, Kentucky, and West Virginia. | 904-359-5357 | Jacksonville, FL |